biroslot Platform Privacy Notice

This page describes what we collect when you use biroslot and how we keep that data protected. We at biroslot take your privacy seriously and operate under clear principles: we collect only what we need to verify your account, process your payments, and deliver our service where local law permits.

Our commitment is transparency. When you open an account on biroslot, you provide us with identifying information, contact details, and payment preferences. We do not share your data with advertisers, and we do not sell your personal information. What follows is a detailed account of our practice across data collection, storage, retention, and your rights to access or delete your information.

We operate services across supported jurisdictions, including regions where users pay via DANA, e-wallet, mobile banking, local payment, and regional bank transfers. Each transaction and account interaction generates records we store securely. Your understanding of this policy helps you make informed choices about your engagement with our platform.

What We Collect on biroslot

We collect your email address and password when you register. We then ask for your full name, date of birth, phone number, and residential address to verify your identity. This information is mandatory under our Know-Your-Customer (KYC) obligations; we cannot proceed with account activation or payment processing without it.

When you deposit funds, we record your chosen payment method—whether DANA, e-wallet, mobile banking, local payment, or a bank account—along with transaction amounts, dates, and settlement statuses. We do not store your card number or payment credentials directly; our payment partners handle that encryption.

Our servers log your login history, device information (browser type, IP address, operating system), and session duration. We use this to detect unauthorised access, prevent fraud, and improve service stability across regions like Jakarta, Surabaya, and Bandung where many of our users are based.

How We Use Your Data

We use your email and contact details to send account confirmations, withdrawal updates, and security alerts. During major events such as Liga 1 tournaments or Idul Fitri promotions, we may notify you about scheduled tournaments or platform maintenance, but only if you have opted in to communications.

Your payment history and device logs help us comply with anti-money-laundering (AML) regulations and detect suspicious activity. We analyse patterns to protect your account from compromise and to ensure our platform operates within the law across all jurisdictions where we offer services.

We do not use your data to profile you for marketing purposes, and we do not sell your information to data brokers. Our third-party processors—payment gateways, hosting providers, and compliance vendors—access your data only to the extent necessary to provide their service.

Cookies and Tracking on biroslot

We use session cookies to keep you logged in and to remember your preferences (language, sports league display, favourite games). These cookies expire when you close your browser or log out. We do not use third-party tracking cookies for analytics or retargeting.

Our hosting and security infrastructure may place additional cookies for fraud prevention and Distributed Denial of Service (DDoS) protection. These are functional cookies and do not track you across other websites.

Your Rights and Data Retention

You have the right to access all personal data we hold about you on biroslot. You can request a copy of your account records, payment history, and device logs by contacting our support team via email or the in-app help centre. We undertake to provide your data within ten business days.

You may request correction of inaccurate information—for example, a misspelled address—at any time. You also have the right to request account deletion. When you close your account, we retain transaction records and KYC documents for six years to meet regulatory obligations in your jurisdiction, but we delete your login credentials and session data immediately.

Third-Party Processors and International Transfers

Our servers may sit outside your jurisdiction. We use data centres in multiple regions to ensure fast load times and service continuity. Our payment partners—DANA, e-wallet, mobile banking, local payment, and regional banks—process transactions from their own secure infrastructure and are responsible for their own privacy policies.

We sign data-processing agreements with each partner to ensure they meet our security standards. They do not use your data for their own marketing. If you have concerns about international data transfer, you may contact us to discuss your options before completing account setup.

Contact and Updates

To exercise your privacy rights, request data access, or report a concern, contact our support team at our help centreWe respond to all privacy requests within ten business days. Our multilingual support team covers English, Indonesian, and regional languages and is available during standard business hours.

We update this policy to reflect changes in our service or to comply with new regulations. We notify you of material changes via email and through the platform. Your continued use of biroslot after an update constitutes acceptance of the revised terms.

Our services are available only where applicable local law permits. We do not offer access in jurisdictions where online gaming is prohibited. Users are responsible for verifying that their use of biroslot complies with their own jurisdiction's regulations.